THE STORY OF TOUGH TRAVELER
An Excellent Full Manufacturer:
Tough Traveler Ltd. is located in upstate NY, where we have been manufacturing our quality luggage,
backpacks, child carriers, and many other products, for over 37 years. Since our beginning in 1970, we have
remained a privately-owned company with a commitment to making products that really make people happy -
whether because of the convenience features that exactly fits their needs, the comfortable design which allows them to
enjoy outdoors and travel activities, or just because of the incredible durability that allows them to keep a favorite bag for years on end.
Superb Quality, American-Made:
All of Tough Traveler's products are made in our own USA-factory, using American-made materials.
Every bag is hand-made by our staff of skilled craftspeople, in a sweat-shop-free environment. We employ the highest standards to ensure that every product is made of durable materials, with quality
workmanship. Tough Traveler's bags are known for attractive design and superb workmanship.
A Great Reputation:
Tough Traveler's products are widely known in many different fields. Our Baby/Child Carriers have been
reviewed and recommended by top publications, such as Child Magazine, Outside, Backpacker, Baby Bargains,
and more. They have been sold by such large retailers as REI, EMS, and L.L. Bean. They have been used in such expeditions as Tom Whittaker's First Disabled Ascent of Mt. Everest, taking his
daughter up to base camp. Our Day and Travel Bags have received accolades from users around the world, and
been featured in Kiplinger's, Family Travel Forum, Good Housekeeping, and many other places. Our EMS bags
are trusted by first responders, and were used at the Lake Placid Winter Olympics. Tough Traveler's products are known for superior quality. Over the years, USA sporting goods dealers, luggage retailers, baby stores, etc. have primarily become sellers of imported products, while Tough Traveler products have proudly contineud to set the high standard of excellence made in the USA, with respect for USA wage laws & USA environmental laws.
Customer Service to Match:
By purchasing from Tough Traveler Ltd., you are purchasing a product that has been made in the USA
with superior attention to design, features, & materials form the comfort, convenience, & long-use of our
customers. We want your experience shopping with us to be as great as the product you purchase. Our
staff is knowledgeable about our products, and able to answer almost any question. We generally ship your order within
1-2 business days, and provide e-mailed tracking numbers.
If for any reason you find that your order is
not just what you want, just return it (in new condition) within 30 days for a full
refund of the purchase price. We hope you will contact us with any questions or comments you may have!
Who We Sell To:
We sell to consumers, associations, agencies, and businesses worldwide. Contact us for quantity pricing and for custom manufacturing needs.
Contact Us
Telephone: 1-800-GO-TOUGH
Fax: (518) 377-5434
E-mail: service@toughtraveler.com
Tough Traveler Ltd.
1012 State Street
Schenectady, NY 12307
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