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CUSTOMER COMMENTS


Here are some of the many comments over the years. Thank you to our customers!

You may let us know your Tough Traveler story by emailing service@toughtraveler.com. If you are familiar with our products and services, you may also review them for other consumers at www.epinions.com, or comment on Tough Traveler's Facebook Page


"I am from the UK. My wife and I lived in the USA for a few years in the early 80's. She saw me eyeing one of your bags ever time I went in the photo shop. She bought me one for Christmas in 1982. I thought it was an expensive bag and we had little cash at the time, so I thought it would be extravagant of me to buy it. but I was really pleased.

Today I started copying some prints of a trip we took across the US to digital format. It got me thinking about the bag. There are some threads frayed inside, and the dividers are a little beat up but the bag is still water tight, the strap as secure as it ever was. There are not many things that are still as functional after 32 years, (myself included!), and over the years what great value that represents. I take it for granted, but it is a tribute to the build quality and design that it has survived so well. One of the best value and quality purchases we have ever made."
Robin Dover

"I've been using my Tough Traveler stick bag all over the world for most of the last 20 years or so. I absolutely love it, and, aside from the zipper,* the bag is still in really good overall condition! ......I love the stick bag........................ I recommend your products everywhere I go..."
Ray Brinker, www.raybrinker.com
*20 yr. old zipper now fixed and Big Stick Bag back with Ray!

"I received the bag [Superfolio Computer Bag] today and at first impressions, I love it ! Plenty of space and compartments for my "traveling office," as well as a generous space for my laptop, with good protection. ..... this is a really nice bag and I'm excited to have it, carry it, and advertise your company and products....... Thank you very much!"
Mark R. Schlicher

"I just wanted you to know I've had my Red Venture pack since 1987. I don't hike or camp, but at the time I did travel. It was great being able to use it as a backpack at the airport leaving my hands free. I could clip a smaller carry-on pack to the bottom clips. Just before getting to the counter I'd convert it to suitcase mode and it became checked luggage. ....... It could hold a weeks worth of clothing and the other misc stuff you want once you get to the hotel. It has been checked luggage on trips to England, Amsterdam, and air travel inside the US. ....... I think this has been one of the best purchases ever. I still have and use it when I do travel."
Rick Shetron

"While in college, I used to burn through back packs quickly. I went to buy a new one, the salesman said this one will last forever. I thought he was full of crap. I wrote the date on the inside... July'84. I'm still using it, and quite often. Thank you!!!"
Larry Fraser

"I bought my knapsack from you, and I've been very pleased with it. I use it in place of a briefcase when I commute into New York City. I've had it about a year and am delighted at how well it's holding up. That may not sound like long, but I used to buy cheap imported knapsacks, and I'd have to replace them every 2-3 years (and that doesn't count the resewing of seams I'd have to do). Where your product really distinguishes itself is in the robustness of the zippers, the strength of the fabric dividing one compartment from another, and the strength of the seams at the top of the shoulder straps. This is where my imported ones would fall apart. Yours is as good as new. The only maintenance has been snipping off some loose threads on the inner seams. Thanks for a great product."
Jim Reilly

"Hi
Last week I returned from a 12 day adventure with my new red Venture bag. I was very impressed with the bag, its durability, and most of all the way it seemed to stretch to accommodate the stuff I bought! The longer the trip went the more I came to appreciate all those pockets in the middle layer – I could pack matted photos with no worry that they’d be damaged, bottles and tubes with the faith they’d stay closed and unsquished! ..... Thanks for such a wonderful product and such warm and friendly service."
Faye Rees
Rensselaer, NY

"My parents bought me my first Tough Traveler bag when I started kindergarten. I replaced it a couple years later with their standard book bag backpack and got a bit over a decade of service from it. In over 30 years, I've gone through 3 of those day packs plus one full sized frame pack and a weekend sized pack and put them ALL through the heaviest of use. Now I use just the Tough Traveler weekend sized pack for short term camping and have my decade old book bag as a spare. Nothing holds up so long through such heavy use. Nothing. I cannot recommend them highly enough."
--Brian Chabot

Dear Tough Traveler,
I purchased a back pack from your company in the year 2000. It has been abroad , camping a& hiking in the Adirondack Mountains of NY State, to Colorado (Rockies) and to the Grand Canyon (i.e South Rim and the North Rim to Phantom Ranch) at least 2 times. It never seems to fail that I meet new friends because of Tough Traveler-the name is on the Pack. It shows no sign of wear and it is very comfortable. There is nothing like, 'Made in the USA'. Thank you Tough Traveler for beauty, comfort and quality.
Satisfied customer,
Val Iacovangelo
PS: From Schenectady, New York,USA

"[I] am so happy you guys are still making Drumslinger bags. I bought my first Drumslinger stick bag in the early 90's ( when I was in high school) at the old Creative Music in CT and I'm still using it professionally today! It's on my floor Tom at every gig! Shows some wear and tear but still strong - Thank you!"
-Michael Blancaflor

"I just thought that you might like to know that I received one of your duffel bags as a team gift during my freshman year of high school. 14 years later that bag has survived daily use at soccer fields and in baseball dugouts, college, city life, at least 20 camping trips, well over 100 weekend trips and now roller derby. It still looks brand new! No one ever believes me when I tell them how old it is. Thank you for making simple, durable bags."
-Jacy Spado

"We bought your [Dog Perch Backpack] carrier for our little beagle, Ruby, because she's getting on in years, but still likes to go...and we like to have her with us.... [She] was more than happy to get into the carrier once we got to Berkeley Springs, WV, for a quick walk around town—whole other perspective from having your nose to the ground the whole time and seeing nothing.... We even got to go into a couple of shops that didn't allow pets. Good for her. Good for us.
We all love the new carrier and the possibilities it affords.
Thanks for making such a wonderful product and for obviously understanding dogs and what they need to be comfortable and happy."
-kelly, steve, and, especially, ruby

"I ordered the ELSQUARE for my daughter going in 1st grade, it just got here today and it's perfect! She loves it. So glad I could finally find her a school backpack that looks great, priced reasonable and MADE IN USA!! THANK YOU!!!!"
Stacey Hughes Martin

"On behalf of the AIDS Council of Northeastern New York, thank you for assisting our agency with the purchase of 65 backpacks at significantly reduced rates.... Your generosity and willingness to support our cause mean that our clients' children will start the new school year with a high-quality, rugged, and remarkably cool backpack, filled with all the things they'll need to succeed. Our clients will appreciate the savings, and their children will be happy to have what every other child in their class has." Richard Nacy
Director of Development & Marketing
AIDS Council of Northeastern NY

"I have no idea how old this thing is, but I picked up a Tough Traveler Kid Carrier off FreeCycle shortly after my twins were born. I've hauled my older kids on my back in a range of packers, from a very old $5 garage sale find....to a couple made by baby-gear people, to one made by an outdoor-gear company--but that old Tough Traveler I got for nothing is the best of the lot. I'll be taking a careful look at your current product line." Janna Mauldin Heiner, Idaho

"[M]y dog will be 15 this summer. He likes being out with us, but can no longer walk as far. We walk him as far as he can go, and then he rides the rest of the way. Your backpack has been amazing - not bulky like a stroller and we can hike easily with it. He is 22lbs and I can carry him for hours with your pack even though he is 1/5 of my weight! I am never sore the next day. Thank you so much for helping my buddy Misha enjoy his senior years!" -Vanessa

"Hi
Just to let you know that my dog pack arrived just in time for last weekend’s hill walking and that it proved to be all that I had hoped for. My six month old West Highland terrier took to the experience of being carried up the hills like royalty and seemed to really enjoy herself, while at the same time I was more than pleased at my own ability...to carry her for several hours up what at times were quite steep hills on our first outing.... So thanks a million to tough traveler for a lovely experience and for what so far been a great product.
Best Regards.
Margaret Whelan
Ireland."

"I realized today that I have been using the same gym bag for a long, long time. I purchased the bag on State St in Schenectady in 1978 to use as a racquetball bag and I have been carrying it to the gym and back on average three days per week ever since. I had the zipper replaced about 20 years ago but other than that its fine. I have other Tough Traveler products but they are occasional use only. I’m amazed at the quality of your products. Keep up the great work!"
George Ferro
Upper Class Dinng, Union College

"I went on holiday to upstate New York in 1991 and my parents bought me one of your bags. I have used it non-stop ever since. When I was in school and university I used it everyday to carry my books (I'm now 34!) and every time I go on holiday I use it as my hand luggage, it's a very well travelled bag! .... Many thanks for your excellent product which has served me for so many, many years.....
Best wishes,"
Fiona Strachan
UK

"Your years of excellence in customer service remains true today with your customer service staff. They shine within the darkness of impersonal customer service found throughout society today. Thank you not only for the service provided but also for the quality of craftsmanship that holds true of your name."
Dylan Horan
Empire Home Infusion Services

"I've had a Tough Traveler Cymbal Bag, that I purchased at Drummers World in NYC, for many years...it's fantastic, and I recommend it to everyone."
Rich Kalinsky

"About 5 or 6 years ago, I contacted your company and had some 25 zipper bags made for the leadership of our association.... [I] use one... almost on a daily basis. I believe your products are top notch."
Dan Rosenblatt

"I've been using a Tri-Zip bag - which is now my primary bag when I travel. It's been all over Europe and to China, too. Thanks!"
Ben Szaro
Albany, NY

"I bought my first Tough Traveler Stallion back in 1988, when I had my son. It was always the most comfortable pack you could buy and one of the most comfortable that I have ever had. He stayed in that right up to the 50# limit, while I was... hiking the back country of Utah. I sold that pack over 15 years ago. Now, some 22+ years later, I have just purchased another TWO Tough Travelers for my twin granddaughters. What goes around, comes around. :) Thanks for the great product(s)."
Jamie Zayach
Sandy, UT

"I am a long time customer at your store. Every year I drive up to Schenectady, New York from Branford, Connecticut with my family.... I am simply writing this letter to tell you how much my family and I love your store. While at Tough Traveler I have purchased many items such as backpacks, t-shirts, luggage, and brief cases. My family and I have also been in the factory watching people make the products.

Now since I have been to your store many times I have seen almost everything; I even know some of the workers. Now I just have one suggestion, and that is always to keep making your products in the USA and provide jobs for the American workers.
Sincerely,
Howard Odom


"Hi there,
My husband and I purchased the Stallion child carrier from Tough Traveler in mid-February and have been thoroughly THRILLED with it! Our son, Micah, loves being in it, and it makes hauling him around much easier. He's a big guy - almost 30 lbs. at 11 months, so our backs are thanking us as well. Here's a picture of how happy he is in it; I think he's saying, "Tough Traveler is number ONE!"

Thank you for your wonderful product!"
Amanda & Bill Faulkner


"More than 12 years ago, a salesman in a climbing shop in Albuquerque talked me into a very strange looking pack. It was essentially a large day pack where the top flap unzipped to cover a sleeping bag. A real hybrid. The design was interesting but I could not figure out h ow a company in Sch'dy knew anything about serious mountain equipment. It was highly recommended, the price was right, and I bought it. The pack led a tough life and was finally stolen in Zaire.

Since then I have run into your products in all kinds of places. When our firest child was born we bought one of your Kid packs.... After that, we bought a series of zipper duffle to travel in... as well as carry on bags.

Though I still can't spell Sch'dy (or even know where it is) I have been a loyal customer over the years. I would have been a better one if your stuff didn't hold up so well.... Thanks."
Tim Manchester,
Douala, Cameroon &
Washington, D.C.


"My original Tough Traveler camera bag has followed me around the world for over 25 years. I love it, can't get along without it, and would like to have another just like it.... My old bag is in great shape...."
Photography by Paul Giraudin, III

"Dear Friends at Tough Traveler,
About twelve years ago I bought a purple backpack from you.... For these last years your backpack has been indispensible for me. I carry it and wear it so much. There have been no problems with it at all. I use it as a large purse so I can grab it quickly when my ride comes.... With the backpack I can put quite a few groceries in my pack and still have my hands free.... Just wanted to let you know how much I enjoy one of your products.
Sincerely,
Pricilla Brughty"

"The bag I bought from you is the best travel bag I've ever owned. "
Betsy Dirnberger
Associate Publisher
Adirondack Explorer

"...We also had the best backpack/ [child] carrrier ever created - it was a Tough Traveler Kid Carrier. It was rugged, sturdy and comfrotable for our kids and just as importantly, for us to wear...."
- Jennifer Stoner, Berkshire Homestyle Magazine

"Much nicer than a stroller on the hills!" - Michael McFarland, regarding a Tough Traveler child carrier

"My grandson, who was six hears old at the time... loved his Camper backpack and had no trouble carrying 20 lbs on that trip. He will be 11 in May and has been in Scouts for several years. He has done many more backpacks with his "Camper" and still loves it."
Sandra Johnson, Hiking and Backpacking Consultant

"...I still have my luggage from 1979, or 80, it has been everywhere, I still use it all of the time and lend it to friends. The only thing that has happened is the interior pockets are a bit freyed from the washing machine. You probably get emails like this all of the time, but I want you to know what an awesome product you have! Best regards" - Suzanne Ingalsbe, San Francisco

"I'm 42 and been a user of Tough Traveler products for as many years as I can remember...
[You should] tout the community wide economic benefits of buying products that are locally made. There is quite a movement towards trying to buy local products...
Keep on making the great long lasting products!" - Scott Armstrong

"I am a...long time user of Tough Traveler bags. I grew up in the Albany area and have been wearing a Tough Traveler backpack since I was in kindergarten (I believe it was a hand-me-down). I still use the same red duffle bag from time to time that I've had over 15 years. I love your products and your mission to create great durable bags made in the USA." - Andrew Giugno, graphic designer/web designer

"I wanted to thank all of you for your dedicated work on the design of our EMS Advanced Life Support medication bag. After endless months of searching for the perfect... bag, I had almost given up. But after meeting with your Tough Traveler staff I knew that I had finally found a company that could create a bag specifically for our needs.... The redesigned bag insert has exceeded our expectations and is a revolutionary method of organizing and protecting medication vials.... Tough Traveler showed us that a local business can provide a superior product. I commend you for your dedication to customer service, innovation, and quality. Thank you,"
Eric Hanchett, NREMT-P
ALS Coordinator
Waterford Rescue Squad Inc.

"Hello! This note is way overdue, but I wanted you to know how much I appreciated my purchase of the Wayfarer bag last year. I used this bag as my purse in my travels in France and Italy. I used it for carrying both my Canon Rebel SLR digital camera and my Canon A570 digital camera, my umbrella, my flight information, car keys, my passport, my money, my cell phone, my euros, my American money, charge cards, drivers license, Kleenex, lipstick, hand sanitizer, medication, hairbrush, lipstick, pens, pencils, small notebook, and two pair of reading glasses. All items were completely organized. When it was raining, I used the small point and shoot camera with the larger Canon Rebel below. When it was not raining, I used the Canon Rebel, with the Canon A570 beneath. My traveling companions were amazed at how much I was able to carry conveniently and safely. Because of the inside and outside zippers, all of the contents were secure. This system worked so beautifully in Europe that I have abandoned any other purse when I travel. I have used the Wayfarer on our last four cruises since the European trip in May 2008. I also wanted to mention how helpful the man who answered the phone at Tough Traveler was when I was wondering what purse/bag to purchase. Thank you so much for a sturdy, well crafted bag that will last forever! Sincerely, Mary Jane Koenig Erie, Pennsylvania "

"Dear Tough Traveler, I am a wheelchair user for almost thirty years and you make my life easier and less disabled. I just wanted to send a letter of thanks for all the hard work and consideration you have made on my behalf. For more than two decades you have worked with me. You modified some EMT carrier pouches so that they sling under my wheelchair seat to hold various useful items like my wallet, mini-maglite, pens, leatherman tool, medical stuff,etc. I call it my Batman Belt because of all the little compartments. You also did the same for a slightly larger pouch to hold things like a light air pump, tire levers, and a tube. The idea is to have everything that I need to function and be ready for most problems like flat tires. All the pouches are quickly removable to swap onto another chair or to take as carry-on items. I went to Paris alone for five weeks, staying in youth hostels. I felt confident that I could get around independently. If I had to, I have been known to carry string to haul my chair up a flight of stairs after going up the steps on my behind. (I would probably be that rough on my behind anymore, but the point is that I was empowered by the capability!) I have also flown to other states and have gone tent and lean-to camping. I also have your very cool apron that I use in a very messy ceramics art studio. The apron you helped me design is durable and very functional. With your consultation and materials the apron fits me and my wheelchair very well and it does a great job of keeping messy wet clay and glaze in the studio and not on me. I could not find a catalog apron from some of those disability specialty catalogs that works as well as this one. My wife is fortunately a very good seamstress and she could work with you on that apron. In short, you guys are awesome! You are very approachable and very accessible for questions. You listen and give useful feedback. Your products are durable and good-looking. The products that your business provides has had a very personal impact on my everyday life. " Denis Livsey Greenfield Center, NY

"We received our BlueLux Filly and Stallion. So far, we are very pleased with both carriers. I have back problems and have had no increase in back discomfort using the Filly. We will be using the packs quite a bit! Thanks!" Heather Schulz, APO

"Thank you for a wonderful product made in America -that's why we chose Tough Traveler!"

"Happy Dad! Safe, secure and comfort for both of us!"

"Just hiking around river valley, woods, lakes, mountains. Taking a holiday to Prince Edward Island in August. Thank You!"

"We were an hour and a half out of Ottawa on our way to a hiking weekend in the Adirondacks and realized we had forgotten the baby backpack. Luckily we found and purchased a replacement - now I can give one to my pregnant sister."

"First outing was the Wild Animal Park in Escondido, CA. It [TT child carrier] worked great!"

"We mostly hike in the back country of Alaska with our son in his Tough Traveler backpack."

"We love our Carrier!"

"We are having a BALL in the wilderness! Thanks Tough Traveller!"

"We like the carrier so well, we are looking into buying a second!"

"Thomas, always happy to be in the carrier. The mountains and fjords of Norway."

"Hiking to ancient native American Cliff dwellings in Mese Verde, Colorado, while Isabella plays with gumby doll and farmhouse rattle, attached. Great carrier!"

"Hiking in the desert with my six month old daughter. She loves it! (refuses to come out of the carrier sometimes.)"

"We take our daughter to the beach. It's perfect and she loves it."

"We take our eight month old son and our dog on hikes in the many county, state, and national parks in CA - and LOVE IT!!"

"I take my grandson on my 5 and 10K walks - generally urban areas."

"We go hiking at Huntingdon State Park, CT everyday. My daughter, Elizabeth, loves the backpack! She is just five months old but loves to be outside, just like her Mom. Thank you for a great design of a child backpack!"

"I use it every where. It's very convenient and my little girl loves every minute."

"My eight mo. old son loves being in the carrier when I vacuum. Also while walking the dogs - he'll stay in the carrier for up to two hours at a time - sleeps, etc. Wonderful purchase for us."

"I just wanted to tell you what a terrific product [the Jim Dandy] you sell. I will never buy luggage from any place else." --Dan Rozell

"I just returned from NYC, taking just the Tough Traveler bag I bought from you. I'm in love with it! Sturdy and good-looking." Betsy Dimberger, Associate Publisher, Adirondack Explorer, Saranac Lake NY

"I'm from Schenectady and have had a Tough Traveler backpack for over 20 years. It's stood up to a lot of abuse... Thanks for a great product." Matthew Cunningham, Silver Spring, MD

"Dear TT, I'm going on another trip to Brazil, and trying to decide which bag to take. After 27 years I still use one of your small bags for airline carry-on luggage. I think this bag has been around the world a couple of times with me. I also have a suit carrier ... which I got as a gift. I also had a day-backpack, which I used until a few years ago when it got lost. ... Back when I lived in Schd'y I toured your factory, and just wanted to say that your TT bags are the only pieces of luggage I've had continuously since 1981 - keep up the good work! " Greg Bouse, Greenville, SC

"The luggage/bag was the world's finest... of its kind. Never have I seen such superior quality and outstanding superior designs. The best purchase of its kind ever in my entire life... Thank you for my favorite purchase of its kind." R. Petit, Washington

"We have bought items over the years and last month got a fantastic garment bag for a gift - couldn't have been better! Awesome! Great products - Wonderful service! Thanks!!!!!" Rita & Chris Conover, Scotia NY

"Back in the late 70's or early 80's I bought a Tough Traveler camera bag. ... This was my favorite shoulder bag for many years until it finally wore out [in c. 2008]..." Jack Kramer

"Thanks for sending the samples to review - you guys make some fabulous carriers! I am including an article on the Pal'mino in the August issue of Carolina Parent, Indy's Child, Cincinnati Parent and Charlotte Parent" Michele Little, OneChicMama.com

"Thanks for the great job you did for us! The bags were beautiful and the customer loved them!" Jim Steinbeck, The Printed Image, CA

"Just a quick note to update the comment from me regarding the Camper pack: My sons are now 7 years old, 53 inches, and 55 pounds. Their Camper packs now have approximately 500 miles on them, ranging from Indiana's Knobstone Trail to the Mammoth Cave National Park backcountry to the Great Smoky Mtns north to the entire Long Trail [275 miles].... Thanks!"
Sloetoe

"I just wanted to say what a wonderful child carrier the Colt is!  I just got it about three weeks ago, and really love it.  So does my son Jack." Kim Chater, Falkland Islands

"Ahhh... the gig bag. There is so much junk out there that most don't even warrant a second glance. However, a few companies make some quality product. Enter 'Tough Traveler.' Made by hand in New York state, they have a whole line of top notch stuff from luggage to gig bags to baby carriers. I bought my first TT gig bag in 1986.... I bought my second one this week! For those of you who need help with math, that's 21 years! Ya. Best of all, each case comes equipped with a heavy-duty coat hanger that makes air travel a breeze...." Russell Mofsky, www.russellmofsky.com/live/

"I just received the [DecoElementary] backpack and it's perfect. Great quality and design. It should last a long time. My daughter is thrilled about the clear front pocket and plans to draw seasonal pictures to insert and share. Thanks again!"-- Mary Rose Dundon

"I was a Marine serving in Beirut, Lebanon, during Christmas 1983, and received a [Tough Traveler] shaving kit from the kind people of Schenectady. It is an item that I treasure and have used daily for the last 24 years.... Your community spirit, and unselfish support of service members overseas reflects highly on your city and all involved."-- John Watts, Savannah, GA

"I would just like to say me and my husband have used a Tough Traveler back pack for both our kids.... The one we have has been around for more than a few years, it is still very comfortable, and in great shape, you make a great product. I have been stopped by people on the street telling me about their Tough Traveler. My brother just had a baby and he will be receiving our backpack next year. I recommend this product to everyone for ease of use, comfortability, obviously durability and it's a very lightweight, once again great product. A proud owner of a well used Tough Traveler" - Valerie Ibey

"I have owned 2 of the Stallion backpacks for 9 years. I have carried 4 different children in them as has my wife. We have hiked many miles all across the country and the one consistent thing was our children's contentedness to ride in the pack. Our backpacks were only used for the children when they were under 3 years old or when we were on tremendously difficult trails so they have been put to the test. I don't have a single broken stitch anywhere on either pack. These packs are so tough.... I just wanted to write and say how much these packs have benefitted my wife and my interest in hiking by letting us hike no matter if our children were very small or if they wore down on a long trail.... I think I will still be using them someday when I have grandchildren! Thanks for a great product."
Rich Clark, Santa Clarita, CA

"I work with Great Game Travel Afghanistan. We run trekking operations in the Wakhan Corridor of Afghanistan and the Pamir Mountains that border Tajikistan, China and Pakistan. I typically go with my family into the region once or twice a season. I have a Kid Carrier that we used last year with our son.... There are long days and some rugged terrain...so we like be able to carry the boys at least part of the way. Anyway, I just wanted to let you know that we love your packs.... Our son, Aedan... rode about 6 hours in it [one] day...through streams and over several high passes (14,000ft). He sang and laughed the entire way. The Wakhi people thought the pack was great. You can now say that your pack has gone to one of the remotest corners of the planet and admired by incredible mountain people."
Jason Kerr Trekking Operations Director Great Game Travel Afghanistan

"...Back when I started middle school in...1979, my parents bought me a blue Tough Traveler backpack that I still use to this day. The backpack has survived middle school, high school, college (including a semester abroad in Italy)....jobs in England and Portugal, a trip to Morrocco, graduate school in Albany, my Peace Corps experience in Micronesia, and a honeymoon.  The backpack is still going strong today.  I use it every day when I ride my bike to [work], regardless of the weather....The backpack has endured rugged trips through 4 continents, and has held up under heat, rain, snow, leaky containers, washers and dryers and all sorts of general abuse for 23 years!  And I see no reason why it shouldn't last as long as I need it." - Gardner Smith

"I, like so many others who have contacted you, am the proud owner of a very old, over-utilized Tough Traveler back pack. After 30 years the fabric, every single seam, and all the zippers are in tact. The back pack has been through a lot of wear and tear, yet it functions like a brand new pack. I am amazed at the durability of the product. I have replaced my son's department store back pack 4 times since he entered elementary school 6 years ago. I'm done with cheapies that are practically disposable. He's getting a Tough Traveler."
Diana Straut Voorheesville NY

"After searching the Internet for a sturdy, light briefcase, I fortunately found the Tough Traveler website, and ordered the two-pocket flat briefcase. I needed something that would be light to carry as I walk about a half mile to the bus stop, and ride the bus to and from work each day. It had to be sturdy and professional in appearance. When I received the item (two days after I placed the order -- thanks!) I was immediately impressed with the quality. The lightness is awesome -- this briefcase weighs less, full, than the other one that I used to carry weighed empty. I can tell that it will last for many years and I am reassured that the folks at Tough Traveler stand behind their products. The fact that it is made in the USA is a definate plus. My next purchase will be some book bags for my three school-age children. Best of luck and thank you for your outstanding products and service! "
Bob Torzynski Rochester, New York

"...After tryng them out on my two young boys, I believe the Tough Traveler® child carriers to be the best on the market...Tough Traveler offers child carriers that fit basically any baby or young child and are customized to individual needs.... Factoring in the weight, size and age of my boys (and myself as "tall" person), the Stallion carrier fits my traveling needs 100%. This super deluxe, extra-padded child backpack is fully loaded with every feature and comfort you would want. My husband and I couldn't believe how lightweight this pack is.... [My sons] really liked how they could clearly see everything around them while sitting in the backpack--all was visible. This is also a defining feature for the Tough Traveler child carriers because a lot of other brands obstruct the child's view by squishing his face into the padding or tucking it behind something.... When you put the Stallion on, you'll literally wonder how your child can feel so lightweight on your back. I especially enjoy all the pockets on the pack and how the material seems so strong and durable. This carrier feels wonderful--for both mychildren and me!"
Cori Linder, Five Star Reviews

"Our 10 month old baby Schaffer loves to ride [in the Kid Carrier]! He enjoys being upright & high so he can see everything! Both Larry (who is 5'10") and I (4'11") can wear the backpack comfortably! We go to the park, use it at the mall, & even around the house, to keep the baby happy! We love it - A great purchase!"
Robin Witt, Macon, GA

"I just returned from my first trip using the Cygnet [rolling carry-on]. It performed beyond my expectations. These features are particularly appreciated: 1) It is 6.5 pounds lighter than my previous rolling suitcase, 2) it conforms to the shape of the aircraft overhead bin so that I can place it crosswise (wheels facing out) in the bin instead of lenghtwise (fore-aft) allowing more bags in the bin, 3) the longer handle makes it easier to wheel and 4) numerous pockets..... I think the Cygnet has appeal for the sophisticated traveler who reads Smithsonian magazine and the New York Times travel section."
Richard Cheu, Jersey City, NJ

"Our family grew up traveling with Tough Traveler luggage! (... we bought our first Tough Traveler in the mid 1970's). We purchased a different 'set' of colors for each family member.....The duffels, and totes and belt pouches and carry-alls and garment bags took us camping and traveling from New England to Hawaii. And guess what....!?!? I still use my navy tote every time that I travel. The stuff is indestructible. Everyone at the office ordered your bags. It was like Christmas when, twice a year, the huge boxes of Tough Traveler's stuff arrived! We were a TT family. So, much to my delight, I'm enjoying the memories of a tradition that started over 30 years ago for us."
Tricia Faraone, Rhode Island

"I want to express my thanks for your very thoughtful, practical and quick response to my suggestion re. your belt wallet. When I bought one (my 2nd) a week ago, I suggested that I'd find it helpful if a velcro strip were added to the bills pocket so that the bills would stay in place when the wallet was opened. I didn't ask TT to do that, but to my surprise and delight the wallet arrived a couple of days later with the velcro strip sewn on. And without an additional charge! That kind of personal service is rare these days and much appreciated. I look forward to buying other items from you and will pass your website on, with praise, to friends and family."
Gerald Coles, Ithaca, NY

"...I am still very much enjoying my Kid Carrier, and have also acquired a Stallion which fits my husband wonderfully. Our son is a year old now, and loves the great outdoors. Thanks again for the awesome carriers!"
Denise, Eric and Thorin Bosserman

"I [have a] Tough Traveler backpack that I bought over thirty years ago.... I was a teenager then and spent the unheard of amount of $25 on the backpack.... That backpack saw me through high school, four years of undergraduate school, two years of graduate school, countless day hikes and most importantly, through all kinds of weather. I have overloaded it beyond all reason, thrown it on the ground, dragged it on the ground, abused it and done everything to it that could possibly be done to a backpack. It has stood up to it all, never splitting a seam, never breaking down and always available. I still use it to go grocery shopping, still overstuffing it and I still drag stuff around in it. It is still completely usable and functioning. I thought you should know about your product and that it is still doing great, over thirty years later. A loyal customer."
Camille Hehn, Troy, NY

"I recently ordered the Pal'mino carrier and I LOVE IT! Its so comfortable for both my husband and I. He's 6'1" and I'm 5'4" :) We feel like we have so much freedom again to get around the city of Seoul, Korea. I highly recommend your carrier to city dwellers and hikers! I can't stop talking about it and everyone around me knows all my favorite features and I've only had it for a week! I don't even use my stroller anymore!... I want others to know how well made these carriers are! Thanks for making such a high quality product that I didn't even have to try on before ordering. That has meant so much to us!"
Melissa (and Matt and Joshua) Kolbo, South Korea

"...More than 20 years ago...I bought at that time 3 of your bags and since then I intensively used them. I still use them! They are the best I could ever have to work with!"
Alain Guillou, France

"Over 20 years ago I bought a ski boot bag and ski bag for my husband made by Tough Traveler. It is still in AWESOME shape after many seasons of skiing."
Deb Rubenstein, NY

"I had the pleasure of buying a Tough Traveler camera bag in 1978. It still serves me as well today as it did the day I bought it...Thanks for your time and a great camera case!"
Tim Kelly

"Stumbled on your web-site recently and am still using the bag I bought as a senior in high school..in 1982..remarkable..25 years and still hanging in there. Thanks!"
Patrick Hayden

"This trip [to Bar Harbor Maine] was the Filly's maiden voyage-comfortable and terrific! (Now who is going to carry us?)"
Shani Abelson, Teaneck, NJ

"We got the [Super Padre] backpack yesterday, and it's wonderful! We loaded it up and put it on (both of us...) and I can't believe how good it feels. Brett especially likes that compartment on the bottom. You did a great job, thanks so much."
Linda Connell, Louisiana

"We transferred [our son] to a three-pound aluminum-framed back-pack made by Tough Traveler.... A comfortable pack will make all the difference in your enjoyment of hiking with young children, and this is the lightest, most flexible children's pack available.... I was amazed to find that...the 25 extra pounds you are carrying are barely noticeable."

The Berkshire Eagle, by Andrea Goodman


"Our first hike with our 3 & 1/2 month old son Thorin - a fun time had by all, and the Tough Traveler Kid Carrier made it so easy! We are looking forward to all the treks yet to come with our munchkin. Our dog also says thanks for making such a great carrier because it got us all back out on the trail!"
Denise & Eric Bosserman and Khalor the dog too

"Just received my Citibag which I ordered just yesterday. You guys/gals are still teriffic with superior products! I will continue to recommend your products to everyone who inquires about my bags, backpacks, baby packs, luggage, etc. Keep up the good work!"
Jolyne M. Dufresne, Kennebunk, ME

"I have a red and blue Kid Carrier made by you and I LOVE IT!....I worked as a nanny for over ten years and your Kid Carriers were always my first recommendation in child carriers for toddlers. Thanks for making such a great product!"
Julia Ward, CA


"[Tough Traveler's Trizip is a] great bag as carry on for long trips. 3 times this past year my luggage did not arrive on trips to remote places. The Tri-Zip carried enough so that I could function for the days til the next flight arrived."
Bob Nakamura, Westerlo, NY

"My kindergarten child is using my high school backpack. It's in great shape & over 25 years old. I am now buying another one for my other child. Probably will last through his whole education!"
Ann-Marie Barker Schwartz, Capital Region, NY

"The Filly by Tough Traveler: Extra padding in the hip belt, back area, and shoulder straps makes this model ideal for longer hikes; its many pockets... add convenience."
CHILD MAGAZINE

"I have a Montana child carrier that has endured many, many rides from our kids.... I love this carrier. We have another brand of one also but I always choose to use the Montana."
Lisa Higgins

"This [Tough Traveler Stallion] is an excellent backpack system, it is very comfortable and my children requested to ride in it..."
Ebay Seller

"Been buying your stuff for years and it never wears out - great stuff"
Susan Hansen, Saratoga NY

"I have a Colt backpack which I bought with my first child in 1995. I have used it extensively with all four of my children and couldn't say enough great things about it. It has been absolutely amazing to use.... I want to pass it along in good condition, so she too can enjoy its quality, convenience, and versatility."
Heidi Africano, Chicago, IL

"Love your products." Jackie Krueger, Detriot, MI

"Best pack I ever owned !!!!!!!!" Richard Wilk, Bastrop, TX

"I love your pack and used the same one for both kids and hundreds of miles of hiking! They preferred to be up high and fell asleep while I walked. The pack was easy to take on a plane, and traveled to Hungry, Austria, England, and Israel over a period of 6 years. They really are 'Tough Travelers.'" Tim Kunin

"We walk the neighborhood with our 2 dogs Buster & Teva. We use this carrier to go to the zoo, parks, and long walks. Deborah Mori, San Diego, CA

"I have been totally pleased with your products for 18+ years! Thanks so much!" Daniel Piwonka, Foley, AL

"My Backpack is about 8 years old and on my third child (still looks brand new). It has been wonderful for our family, and we have even lent it to a friend to take on Europe trip with her baby. Holly Markwood, Lake George, NY

"We have had our 'Tough Traveler' - Stallion model for 10 years now and have used it extensively through five boys. We got [it]... after being dissatisfied with another pack that we bought.... It is still in perfect condition. I am taking a trip this summer to visit family and I am glad that I will have my carrier to take hikes and not have to worry about my 16 month old getting into danger or running away and getting lost. I will be able to enjoy the people I am with and the baby will be able to enjoy the scenery. On average, I carry him around in it for four hours at a time and do not have back pain afterwards. This is good because I have a bad back. Although initially the pack was a big investment, I am glad that we bought it because it has been invaluable to us and our very demanding needs." Maribeth Boyle, Manchester, MD

"[The Stallion is] Very easy to adjust between my husband and myself.  It is easy to put our daughter in/out and high back supports her head when she is resting but low sides allow full views.  Very comfortable to wear for all activities!"  Tracy Churchill, Vermont

"...It was an employee by the name of [Ron] that helped me so very much. I am replying...to tell you thank you for the information he gave me about backpacking the Grand Canyon! We had the most exciting adventure!!! His advice was right on!!! My Tough Traveler [Super Padre] backpack worked just great as well!!! Again, thank you! His advice was the best of several. I had no injuries, just some well worked muscles which shall happily recall this adventure for many years, I imagine!!!!! Tough Traveler, you are the best!" Val Lacovangelo, Customer well pleased

"You guys ROCK!! thanks for the info...I'll be sending you my [damaged] pack!! I appreciate the speedy response, as my daughter and I really miss our pack!!" Anonymous


"Count on Tough Traveler to ensure happy trails to you and your little buckaroo." ConsumerGuide.com

"I love your packs!" Therese Pendleton, Shorewood, WI
"Dear Tough Traveler, My children's packs came today in the mail! I am SOOOO impressed with them. I ordered 2 Campers and 1 Ranger for my children who are 9, 7 and 4. First of all, they came to Alaska in just 3 days (miracle in itself). Second of all, they are beautiful!! My children are thrilled to have packs just like ours. I am VERY impressed. I read over your web site many times, and was so skeptical about spending so much money on packs for my 3 kids. We looked at small day packs for the kids and other external frame packs but wasn't able to find anything that seemed right. I can hardly wait to try these out." Barbra-Sue of Alaska

"We outfitted our kids ages 4, 7, and 9 with two Campers and a Ranger pack. We hiked in 5 miles of the Summit Trail in the White Mountains of Alaska. There we base camped and did some day hiking (mostly relaxing and enjoying the open country). While the trip in took us 6 hours to hike (taking several long breaks). The hike out took our little hikers only 3 hours. We were sooo proud!!
All three of them carried their own loads and most impressively, our
little one walked the whole way in and the whole way out, a first for her .Thank you for making quality backpacks for kids!!! We had a wonderful time exploring a small corner of Alaska and have made wonderful memories that I hope some day my children will cherish (I know I will)!" Barbra-Sue of Alaska

"When I was 16, I bought a...backpack for school from tough traveller. That pack has been with me ever since. It survived 4 years of high school, 5 years of college, it carried all of my belongings and served as my pillow in paris, was with me in holland and england. I have travelled the world with this pack, and there is not one tear or one replacement zipper on it. Amazing.... Thanks again for a wonderful product." David Dumbrowski

"We have and love a TT Filly, the only carrier we could find to fit myself (5') and my husband (5'10"). We are now using it with our second child." Susanne Shavelson

"I've used Tough Traveler bags for close to 20 years. Still have 2...from when I lived in Schenectady.... Great bags!" Ben Goldberg, Pittsfield, MA

"Years ago, I used to buy a new backpack every six months or so on the average - and I was buying supposedly good brands, mostly name brands or Army surplus. I was very rough on my bags and I figured that bags really couldn't be expected to last very long. That was before I bought my Tough Traveler back pack. I'm not sure how long ago that I bought this bag - maybe ten years ago? I have treated my Tough Traveler bag exactly as I treated all my other bags: roughly. Somehow, it has survived all this time. I've had to change the zippers several times, but otherwise, it's been perfect." Nate Horwitz, Albany, NY

"I have tried [the Kid Carrier] on and walked around the house with my little guy in it and it seems to work terrific for him--I could hardly tell he was there--except for the hair pulling. :)" Tania Jacobus, Arena, WI

"10 years of Travel - over 2 million miles... No Travel gear has held up like 'Tough Travel' - The garment bag is the best on the market." W.P. Shannon

"I have seen your bags used in different reading programs and knew that I wanted to use them for my book bag program. They will hold up under much use, many trips back & forth beween home & school. Thanks again" Patricia Beer, Kindergarten Teacher

"I recently had the good fortune to find one of your child carriers at a thrift shop.... After using it for the first time with my 5 month old daughter I couldn't imagine anyone parting with such a great piece of equipment...but anyway, needless to say I am very glad to be the new owner of what I believe to be a Stallion model child carrier." Bruce Paulman, Pueblo, CO

"[The child carrier] was our primary mode of transport for our 17 month old and it is the most comfortable backpack, the most comfortable & well used baby product, ever, ever, ever." Virginia Kirkendall, Mount Airy, MD

"We have a Tough Traveler Kid Carrier (which we love), but the aluminum frame has broken.... We'd like to get the carrier back in working condition quickly so our 4th child can enjoy it as much as the previous three." Karl & Laura Sandreuter, Roswell, GA

"We Love our Colt, its around 5 years old.... Brianna is 4 and Shannon is two, they fight over who gets to ride...." Paul & Susan Luongo, Townsend, MA

"I've been using a stickbag, cymbal bag and standbag continually since about '95. I work full-time as a player, and the nature of my work can sometimes result in the rough handling of your products. Not even the tender mercies of airport baggage handling systems can mess with them. In short, they've performed wonderfully. Thanks for a fine product." Howard Kadison

"Noah has used his carrier in PA, CA, MI, FL & Mexico! He loves it so much we upgraded to the Stallion." Jackie Krueger, San Diego, CA

"I received my Super Padre size Small yesterday, and after trying on over 50 packs at several store, THIS ONE fits!!! I can't believe it; I expected to say yet another 'Oh well...'. I carried some weight around in it today, and didn't even want to take it off! And when I did it was with great fondness that I set it down. I haven't worn a pack for 30 years.... I am so pleased to once again be able to use one..... I love it and thank you so much for your concern for the health of those of us who wear these things!!!" Kathleen DeCelle

"'Made in USA' means a lot for me. It means the best quality and the best value in the world and jobs for American workers. It is good to still have Tough Traveler making their products in the US unlike Jansport and Eastpack which have most of their bags made in low wages countries like Mexico or Asian countries." Philippe CAUCHI Montréal Québec Canada

"In 1998, I took a Tough Traveler women's briefcase to a trade show in Toronto..an international businesswomen's event. I promoted the company's products and showcased the briefcase and brochures, etc. When I returned home, I put the briefcase away. Later, I got it out to use because I needed something that was lightweight, canvass, carried lots of stuff but wasn't too big, durable, attractive to use as a 'purse,' and not uncomfortable to carry. I have been using it ever since. I have tried to go back to using a conventional purse, but this Tough Traveler bag I carry is made for me. It holds EVERYTHING I need. I take it on trips to Europe; business trips to Washington, New York, etc. I am never embarrassed to be seen with it. However, at a Rotary meeting today, I looked down and realized I have been using this for nearly five years! It's time for a new Tough Traveler bag. And, no substitute for me! I'm going to go through your website and order a new one. Just wanted to let you know how much I appreciate a good product when I find one." Marilyn McCall Wiles, Visiting Professor, Valdosta State University, College of Education, Valdosta, Georgia, Also: US Department of Commerece, Export Trade Representative, North Florida

"Bought the Stallion in '99 for my daughter while we were living in Korea. She (and I) loved it. Now my second was born in Italy and he will be in the rear seat in a few months. Great pack! It has enabled my wife and I to maintain our passion for mountain hiking, and has helped us introduce the wilderness to our children." Scott Martin Pisa, Italy

"I have used a TT Internal Frame pack for 13 years, approximately 40 trips totaling over 120 days and probably on the order of 600 miles. It is still working fine." Larry, Delanson

"I am a Reading Teacher...in Albany, NY. We are using your bags for our Lending Library...I must say our students really LOVE the bags - we're on our third year and have had no problems at all." Connie McNally, Albany, NY

"Around 1980 I made my first purchase of a camera bag for my 35MM camera equpment... It was a Tough Traveler brand camera bag and I am happy to say that I still use this bag to this day.... I sure wish you still manufactured this piece - I know of many people who would likely be interested in buying such a bag - I'd buy another one if I could." Michael Leonard

"We don't know what we would do without our Stallion model child carrier - it's the best choice for air travel because strollers don't fit through security" Vanessa Johnson, Bethesda, MD

"My gig bag is 17 years old and is still going strong. Thanks for such great work!" Andrew Arbetter, Chicago, IL

"Since I have been a dedicated supporter of your products for many years, I still have my first camera bag from 1978. I use it for fishing now... and I love the 'med bag' as a camera bag too." Dave Feiden, www.davefeiden.com

"The Kid Carrier arrived in excellent conditions at my home a few days ago. Congratulations for your excellent and fast service... Perfect product.It could not better. Sincerely" Malte Crasemann, living at your antipodes, Chile

"I own 2 Super Padres, 1 large size and 1 medium, and use them for travel - both for business and for leisure. The large holds enough for a 2-week vacation, while still being a manageable weight. The medium easily carries all I need for 1 or 2 day business trips. I have osteoporosis in my back and roll-on bags cause pain when I twist to pull them or lift them. The Super Padre is so comfortable that it actually facilitates my posture. The superior internal frame fits properly across the small of my back, allowing air circulation and keeping me comfortable. For me, the Super Padre defines independent travel!" epinions.com product review

"[Because] I walk/hike daily as well as needing to get about town I was really desperate for an alternative to the front carriers.... I went to the right start and tried on every single Kelty pack sure that I would find one to suit my needs. Every one of their packs has the same size frame. I am 5'4\" tall and weigh 138 lbs. quite average. not one fit properly and I know this because I grew up with Grandparents who owned an outdoor supply company and we packed all the time as kids and adults... I checked out [Tough Traveler's] website and felt immediately hopeful. Their packs are designed with your height and build in mind.... By the next day I had my \"Filly\" on my back, baby in tow! It is UNBELIEVABLE!... The pack is 4lbs 6oz, very light! It also has many more adjustment features than the kelty, so that you can distribute the weight as you desire between shoulders and hips. As far as I'm concerned there is no comparison, it is a far superior product and VERY much worth the extra 40 bucks...." Robyn Field

"I...punished some of your luggage years ago on a trec through Europe, and they are still in service today!" John Lundgreen

"I have been a fan since the 80's... I have a kid carrier - I think purchased in 1990 - and it has been without a doubt the most used baby product I have 3 boys - It has hiked throughout the US and Scaninavia and the Greek Isles and has flown more miles than most folks...." Holly Howard, Walla Walla, WA

"Love my child carrier - it's 5 years old and being used by my third daughter!" S. Lukacz, NH

"We love our pack! I do not know what anyone does with out one!" Kimberly Prohaska, Vermont

"I have a question regarding my 10+ year old tough traveler briefcase (that i love). It is well worn, but I think it is repairable..." Jim, Ballston Spa

"About 13 years ago I had three children in school and a book bag rarely lasted more than a year, so when I happened to pass a Tough Traveler retail outlet I...decided to purchase a Cayuga model.... When a year passed and the bag still looked new I purchased another, and a few months later I compleated the triumverate.... The bags not only went to school but on sleepovers, vacations and to places I can't even imagine. Amnesty International could not witness torture comparable to what those bags must have been subjected to.... Now 13 years, some minor repairs, and one zipper replacement later, and I couldn't pry those book bags from their owners hands if I tried. Maybe I'll get to buy new ones when I have grandchildren, but first the 3 they have now will be handed down.... Please accept my admiration and appreciation for not only producing extraordinarily good products, but for running your company in a user friendly and socially responsible manner. Yours is an example of how a business should be run, and we all benefit from your presence in the community." Stuart L. Balaban, Albany, NY

"I have purchased the Stallion child carrier in the Netherlands last year. It is absolutely great and we enjoy carrying our one-year-old daughter. It is definitely the best purchase we made the previous year!" Elisabeth Witvers

"THANK YOU! We love your quality." Patty Holmes, St. Paul

"Our experience with your camping and hiking equipment has been exceptional. We have tested your gear in many situations. We appreciate the quality of construction and materials in Tough Traveler gear. Our first experience with your gear was twenty-three years ago on our honeymoon." Dianna & Bobby Keogh

"I'm a huge fan of your product, having purchased [a child carrier] to carry my son around, and would like [another] to go to some very dear friends." Paul McCollough

"We have a colt & a stallion and have either lent them to or bought one for most of our friends for years & years!!" Cindi Farr, Rockville, MD

"Been to your shop love it!" Diane Byrnes, NY

"Bought a Tough Traveler bag in the 80's, still using it" Ivan Katz, New Paltz, NY

"I...bought a bass guitar with a TT case 15 years ago. I still use the case all the time, it is still in great shape." John Pino, Mt. Vernon, ME

"Own a Colt and love it!" Renee Stonebraker, Jackson Heights, NY

"Helpful!!! I emailed you guys to suggest to me which carrier to get based on my needs which I explained in detail. You guys helped us get just the right one!" Geena Peek, Logan, UT

"Thirty years ago you were a small service and custom made a back pack for a five year old. Now lots and lots of back packs, luggage, and a child carrier you are still giving us service - that's THREE generations!" Marlene Hood, Albany, NY

"I love your products and highly recommend them to everyone!" Frank O. Bogedaim, Colonie, NY

"Intelligently designed - all the little things I have been searching for are here." Trish Galvin, Albany, NY

"I was told my son's lungs were being affected due to the bookbag he was using. You see my son has asthma. My son carries everything but the kitchen sink in his bookbag. I was at my wits end. I decided to look in Tough Traveler, just to see if they made something. We found a large Super Padre which seems to fit his needs. He stopped wheezing & coughing in school. He is able to carry everything evenly distributed body weight wise. He no longer has pressure on his back or his lungs. I recommend this bag to anyone whose child has asthma." Wendy A. Nastke, Balistics Balloon Art Shop, Schenectady, NY

"By carrying [your laptop computer in] a bag that looks like a regular backpack and not an equipment bag, you're somewhat minimizing your risk [of theft]. I've found that carrying bags from L.L. Bean, Lands' End, Tough Traveler, Eagle Creek, or Patagonia are the best in terms of durability, functionality, features, and good looks.... They hold up exceptionally well when compared to computer bags. I've been using versions of these L.L. Bean backpacks for years and I love them, along with my Tough Traveler." Marilyn Matty, www.tidbits.com

"We are enjoying the carrier, my 10 month old is quite happy to go hiking in it and it adjusts amazingly between my 6'1 husband and me 5'7" Susan Barnes

"Bought backpack from you years ago. Great product!" Pamela Malsan, NY

"I have been a Tough Traveler fan since I bought my first Citibag in the early 1980s. My children carried TT back packs from 4th grade on - both lasted through college. Actually my 30 yr-old is still using his... We have Tough Traveler in all sizes & shapes - I've given them as presents. Our 'big' duffle makes annual trips to Peru & has packed everything from small appliances to a fold up bed for a baby. The new packs with the back support are wonderful! I trekked all over Boston...with one...and use it to carry my equipment including a portable studio for teaching water aerobics. My husband uses his backpack instead of a briefcase... Also we love the little extra pockets for everything from PDA's to meds & all the 'gotta-haves' but have no place for in the pocket. Also the guarantee & repair service are the best." Jeanette Gottlieb, Albany, NY

"My first backpack was an internal frame Tough Traveler that I purchased in 1978 and took on my adventures travelling in Europe. I loved it dearly - it was comfortable and easy to shelp on buses. When your name was omitted from [an article on backpacks in the NY Times] I was surprised. As I checked out the back packs they recommended, none worked. They were not big enough to carry the required weight and did not seem like they would last. And they weren't particularly comfortable. We made the trip to TT and I got an internal frame backpack (Padre series, I think) that my son takes to school daily. He said initially the kids gave him grief, but he said it was so comfortable carrying the load on the stairs that he ignores them (not easy for a teenager). Thanks for continuing to produce high quality equipment. Your efforts are appreciated." Amy S., Albany, NY

"We LOVE your products!!!" L. Tait, Lansing MI

"Congrats on manufacturing in the USA! I am delighted and will pass your web address on to my friends and family. Being a manufacturer myself, I know that it is almost impossible to compete with CHINA. That is why I founded a grassroots movement…" Francine Petrucci, IL USA

"We're a Tough Traveler family!" Margaret Jones, Latham, NY

"About 4 years ago, Uncle R. bought us one of your fine backpacks with a rain/sun clip on roof... My son has been on many adventures in that backpack. His sister is now ready to move around in the same carrier, which is still in excellent condition!" K. Farkas, Horsefly, BC

"I would like to share an important lesson I learned about Tough Traveler backpacks. Like a lot of families we try to pass down clothing items from my oldest son (now 9) to his younger brother (who's 7). Unfortunately except for the odd pair of dress shoes that were worn once nothing ever seems to last. When the oldest started kindergarten we purchased his first Tough Traveler backpack complete with his initials embroidered. He's tough on everything including that backpack (he took it to school every day for two years). In second grade he passed his backpack on to his brother in great condition...and we purchased a larger model (again with his initials). His little brother was so happy to start kindergarten that he didn't mind his brother's initials on his 'brand new backpack.' Forward to this past fall when I was told by my youngest that he did not want his older brother's initials on anything of his. We agreed that any new, larger backpack we purhcased for my older son will have no initials and he will accept his brother's 'like new' Tough Traveler backpack. Sometimes it's difficult to explain Made in the USA quailty to a 7 year old. The important thing is my wife and I understand it and appreciate it. Keep up the good work!;" Tom Nolte, NY

"I just wanted to let you know that my daughter's backpack is 25yrs old and has been on her education journey through Elementary, Jr. High, High School, College, Backpacking Abroad and Med. School! If only Backpacks could talk. What a journey. Thank you for your durability..." Lou Carol Comley

"We LOVE your products!!!" L. Tait, MI

"[The Stallion is a] really great backpack that is comfortable to wear and adjusts easily to the child and wearer..." Anon.

"We bought our Filly last year and LOVE it." Y. Narayan, Canada

"We have a child carrier backpack from Tough Traveler and are just so pleased with it - thank you!" E. Hornyansky, Alberta, Canada

"Up for auction is our Tough Traveler child carrier. I couldn't imagine raising a child without having one of these to rely on! They are the greatest!" eBay user

"We have a Colt & a Stallion and have either lent them to our bought one for most of our friends for years & years!!" C. Farr, MD

"We love your carriers so much we are buying another one after our new puppy destroyed our first Kid Carrier!!!!!" L. Taplin, Bass Harbor, ME

"I have a TT child carrier that I love." S. Sullivan, CO

"Tough Traveler Kid Carrier - Great for any activity, this carrier is easy to adjust and has high-padded sides that add extra protection when your little one falls asleep." Parents Magazine

"Love our Stallion!!!" S. Simonton, MI

"I used to work at Tough Traveler in the early 80's and I remember there always being odd sized test bags around. Do you have anything around [my] size?" D. Day

"Grew up in Schenectady (I have a 20 yr old duffle bag and a 10 yr old internal frame backpack." D. Royer, PA

"Been to your shop love it!" D. Byrnes, NY

"We're a Tough Traveler family." Margaret Jones, Latham, NY

"About 4 years ago, Uncle R. bought us one of your fine backpacks with a rain/sun clip on roof... My son, Nicholas, has been on many adventures in that backpack. His siter is now ready to move around in the same carrier, which is still in excellent condition!" K. Farkas, B.C., Canada

"We have been fostering medically fragile infants for over fifteen years. I bought this [Tough Traveler Kid Carrier] after seeing another mom's at our Early Intervention Infant Program. The majority of my babies will never walk. Your backpack has enabled them to have a look at the world from up above!... [One] truly loved the ocean within the safety of his backpack.... Thanks for making the world more manageable for our wounded little birds..." Rebecca Fraser

"The backpack [Kid Carrier] is great and Ian loves traveling in it." Christopher Burke, Northeastern Association of the Blind at Albany

"This pack [the Colt] was our savior when our child was born. We could still go hiking and tromp around town instead of being restrained from our normal pattern somewhat!!... This has taken the gang from the valleys of the grand canyon to the top of mount Jefferson and survived like a champ. Very comfortable and fully adjustable.... Tested and recommended highly!!" eBay seller 14141424, Eugene, OR

"We love your [baby carrier] and so do our grandchildren. They are 5 month old twins and both have enjoyed it so far. Thank you so much for making such a wonderful product." Rosemary Burrows, BC, Canada

"I can probably beat all the testimonials on your website. I have a small red Tough Traveler pack... I am not certain exactly when I got this pack, but I believe it was sometime in the late 70's. I believe it was after high school and I don't remember carrying college books in it either, but basically other than that it seems as if I have had this pack forever... It has been literally on many hundreds of hikes, maybe thousands. Up many, many Adirondack peaks and along hundreds of Adirondack trails; in White Sands New Mexico; Big Sur, California and many other outdoor adventures. It's been with me on a hike into the crater of Haleaka on Maui, along the rim of Waimea Canyon and on the Kalalau Trail on Kauai, and across through Volcanoes National Park on Hawaii. Probably went with me to the Virgin Islands. Definitely through the streets of Seoul South Korea and up a couple of Korean mountains. Probably also through the Tower of London and to Stonehenge. I've probably walked skied, and paddled a thousand miles with this pack. If you count automobile and airplane miles, the pack has traveled several hundred thousand miles... I use this pack almost daily. It is still completely functional and in good shape, although it's starting to show a little wear. I don't recall ever having to repair it..." Peter Newell, Glenfield NY

"I read a review in Modern Drummer a decade ago, and I finally wore out my first 'Big Stick Bag' after 10 years of use on the road! I would endorse your products anytime!" Derek Brown, Portland, OR

"This [Kid Carrier] pack saved me!! Around the house, doing laundry, making dinner and even hikes around the lake my little ones (we have twins) were where they wanted to be - close to Mom and Dad, and they were safe." Anon., Monticello, NY

"Although I haven't had a chance to use [my child carrier] with my grandaughter yet, I was able to compare its features against the Kelty and REI models on sale at REI; it has much better features and appears to be much easier to adjust and use." David Foster

"NO Aching backs with this ultra-padded, ergonomic backpack/carrier [Stallion]. When I tested out all the carriers in the store, I never expected to spend this kind of money. But the salesman told me to try the Stallion, that he had never seen anyone who tried it on buy any other carrier. And that's what happened to me - it is SO comfortable!" Anon., Spokane, WA

"My little boy is the proud owner of the TT 'Camper'...and he loves it. Already a little gear hound, he wants everything Daddy has when we both go backpacking together. He will be 6 in June, and he's able to hike about 5-6 miles per day with the day pack.... That's an excellent pack, and I've recommended them many, many times to all my friends and other hikers here in Boston area, White Mountains, and the Adirondacks...the fit is superb and he does not complain at all...." Josef Kalna, Systems Director, Harvard University

"We love the carrier [Stallion].... We've done quite a bit of hiking with it, as well as some walks and local use around our place. The real test was the Pinnacles National Monument. I felt fine afterward, even on the steep and narrow trails up the rock faces. :) Thanks so much!" Laura Mibum

"Thank you for your prompt service! I love my Kid Carrier... it was the best thing I ever bought for my son. I love using it while I am trying to get stuff done around the house." Alan

"Greetings. We enjoy our Kid Carrier, and my sister-in-law has a Montana. I use mine nearly every day and wouldn't be without it." Heather Bonham

"Many parents take the cheapest route when outfitting their kids for a backcountry experience. This can work if the interest is short term, and trips themselves are brief...plus many folks cannot afford the better gear. If you intend on developing a long term interest in backpacking for your child...make sure he has quality gear that matches your own. Poorly fitting gear will destroy his spirit quickly, and kids cannot see the broad picture of 'perhaps someday things will get better'...they live in the 'now'...and if that means a terribly fitting pack or shoes...it will ruin their attitude about the sport in general.... All is not lost...kids really want to make their parents happy, and if you provide them with the tools to do so, it only increases the bond...and love of the outdoors, and all it ahs to offer. Be aware of their needs at all times, it will all come back to you in the end...." Josef Kalna, Cambridge, MA

"Dear Tough Traveler: Your products are AWESOME! I travel by air a lot--over a million miles on United alone. I have owned only two suitcases--both Tough Traveler. Your products are the highest quality and last forever. Thanks for making such a high qualty product." Regards, Randy Sprick, Ph.D. Educational Consultant

"I have carried a Tough Traveler O2 Mega and ET case in both my vehicles since the 1980's. In addition, I have a ski patrol fannypack which goes on outings and have O2 Megaduffels on both of my ambulances and my rescue trucks. I am a fan/devotee if you haven't noticed...." Dana Swift, BS, RN, CCEMPT-P

"We are so blessed to have your store in Sch'dy - to think that you are the one & only in the whole world & you have stayed in Sch'dy is a miracle & blessing for Schenectadians. We love your products." Pauline J. Philipson, Schenectady, NY

"I am a professional drummer, and play in a group called Mofro.... I was in possession of one of your stick bags for many years.... I really dig the work you guys do.... [and your] amazingly tough products...." George Sluppick, Mofro

"As a musician I tote a lot of music and equipment around (stands, stand lights, performing clothes), I need a really durable product. I have been buying Tough Traveler backpacks for ages; they last forever. When my kids became old enough to need school backpacks, of course I went to Tough Traveler. My older son is still using the same one from kindergarten in second grade. Recently my husband and I went hiking, and once again bought our backpacks at Tough Traveler. You make a wonderful product!" Ann-Marie Barker-Schwartz, NY

"I have MANY TT pieces, from ditty bags to large expedition luggage bags. I love TT pieces for their toughness, duribility, colors, return/repair policy, and the many POCKETS on pieces where they count. I live overseas...and TT pieces have accompanied on all my journies around the world. Last but not least, I live locally (when I'm in the 'States) and am PROUD that these things are made in the USA! I am glad to support locally made products!": Lynn Losert

"I have 5 'Tough Traveler' bags (all different types) and I think that they are considerably better than great." Paul Guttenberg

"This [Montana baby carrier] is the most comfortable one we have ever found. It was a lifesaver.... We used...until [our boys were] about three years." E-bay Seller

"Simply the Best!" Gregory Caputo, Professional Drummer

"Recently ordered the Stallion child carrier from your company, based on previous experience with another Tough Traveler product. The quality construction and materials are both quite evident upon initial inspection, but the true beauty of its design is in the long-term wearability and comfort. My baby girl (8 months) starts cooing when she eyes the pack, and simply loves the outdoor experience it provides her." Josef Kalna

"I am a repeat customer. I am replacing a 25 yr. old Tough Traveler bag." Donna Reickert, Castleton, NY

"I just wanted to write a long overdue letter to express my sincere thanks for an amazing product. I bought my big stick bag in 1990 and whether I was at home or on the road playing for 20 people or 20,000 my bag has been hanging right at my side. I recommend it to everyone I talk to and I am forever grateful to everyone at Tough Traveller." Matthew Middleton, Akron, OH

"I have one TriZip & Deluxe Kite bag - LOVE them." Barbara Pickell, Greenlawn, NY

"Can I join TT anonymous? Here is my story:

"About 2 1/2 years ago when we were blessed with our triplets we were also blessed with the kindness of others who needed to clean out their garages and attics of unused children's clothes and 'hardware.'  I did not know I had a problem until I saw the backpack child carrier.  I suddenly just had to know... was it a T[ough] T[raveler] or not.  I rushed  across the living room...and with a final dive-roll I landed face to face with the object of my desire, but where was the tag?  Frantically, and with sweat running down my brow and hands shaking, I looked for the tag.  It seemed like an eternity as I felt around and fumbled with the item wanting to reach that moment when I would know... is this the real thing or will my efforts be for naught?....

Peter Tomaszewski, Raleigh, NC Find the exciting conclusion to this tale at TT Anonymous!


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